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List of results
- 1 Scope +
- 2 Normative references +
- 3 Terms and definitions +
- 4 Context of the organization +
- 4.1 Understanding the organization and its context +
- 4.2 Understanding the needs and expectations of interested parties +
- 4.3 Determining the scope of the quality management system +
- 4.4 Quality management system and its processes +
- 5 Leadership +
- 5.1 Leadership and commitment +
- 5.2 Policy +
- 5.3 Organizational roles, responsibilities and authorities +
- 6 Planning +
- 6.1 Actions to address risks and opportunities +
- 6.2 Quality objectives and planning to achieve them +
- 6.3 Planning of changes +
- 7 Support +
- 7.1 Resources +
- 7.2 Competence +
- 7.3 Awareness +
