You do not have permission to edit this page, for the following reason: The action you have requested is limited to users in one of the groups: Users, editor. Role owner: HschreiberSnaumann Role description: Competent customer advice and sales of the company's products and services. ==Responsibilities== {| class="wikitable" style="width:100%;" !'''Topic'''!!'''Responsibilities''' |- |Customer acquisition|| * Identify customers and establish contact * Qualify or disqualify the customer * Recognize customer requirements and build customer relationships |- |Customer calls | * Callback of leads from all channels * Immediate callbacks * Follow-up phone calls * Substitute calls for absent sales agents |- |Scheduling | * Arrange appointments directly with customers * Make up for missed appointments quickly * Investigate appointments canceled by prospective customers |- |Creating an offer | |- |Contract negotiations | |- |Order acceptance | |} ==Authorities== ''List of authorities that are specifically assigned to this role.'' == Deputies == ==Related pages== {{IMS Role documents}} Save page Cancel