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Roles affected: Business unit: Assigned standards: ITIL 4ISO 9001:2015ISO 14001ISO/IEC 27001 GMP-GMP-Strategy managementGMP-Portfolio managementGMP-Architecture managementGMP-Service financial managementGMP-Workforce and talent managementGMP-Continual improvementGMP-Measurement and reportingGMP-Risk managementGMP-Information security managementGMP-Knowledge managementGMP-Organizational change managementGMP-Project managementGMP-Relationship managementGMP-Supplier managementSMP-Business analysisSMP-Service catalogue managementSMP-Service designSMP-Service level managementSMP-Availability managementSMP-Capacity and performance managementSMP-Service continuity managementSMP-Monitoring and event managementSMP-Service deskSMP-Incident managementSMP-Service request managementSMP-Problem managementSMP-Release managementSMP-Change enablementSMP-Service validation and testingSMP-Service configuration managementSMP-IT asset managementTMP-Deployment managementTMP-Infrastructure and platform managementTMP-Software development and management 1 Scope2 Normative references3 Terms and definitions4 Context of the organization4.1 Understanding the organization and its context4.2 Understanding the needs and expectations of interested parties4.3 Determining the scope of the quality management system4.4 Quality management system and its processes5 Leadership5.1 Leadership and commitment5.2 Policy5.3 Organizational roles, responsibilities and authorities6 Planning6.1 Actions to address risks and opportunities6.2 Quality objectives and planning to achieve them6.3 Planning of changes7 Support7.1 Resources7.2 Competence7.3 Awareness7.4 Communication7.5 Documented information8 Operation8.1 Operational planning and control8.2 Requirements for products and services8.3 Design and development of products and services8.4 Control of externally provided processes, products and services8.5 Production and service provision8.6 Release of products and services8.7 Control of nonconforming outputs9 Performance evaluation9.1 Monitoring, measurement, analysis and evaluation9.2 Internal audit9.3 Management review10 Improvement 1 Scope2 Normative references3 Terms and definitions3.1 Terms related to organization and leadership3.2 Terms related to planning3.3 Terms related to support and operation3.4 Terms related to performance evaluation and improvement4 Context of the organization4.1 Understanding the organization and its context4.2 Understanding the needs and expectations of interested parties4.3 Determining the scope of the environmental management system4.4 Environmental management system5 Leadership5.1 Leadership and commitment5.2 Environmental policy5.3 Organizational roles, responsibilities and authorities6 Planning6.1 Actions to address risks and opportunities6.2 Environmental objectives and planning to achieve them7 Support7.1 Resources7.2 Competence7.3 Awareness7.4 Communication7.5 Documented information8 Operation8.1 Operational planning and control8.2 Emergency preparedness and response9 Performance evaluation9.1 Monitoring, measurement, analysis and evaluation9.2 Internal audit9.3 Management review10 Improvement10.1 General10.2 Nonconformity and corrective action10.3 Continual improvement 1 Scope2 Normative references3 Terms and definitions4 Context of the organization4.1 Understanding the organization and its context4.2 Understanding the needs and expectations of interested parties4.3 Determining the scope of the information security management system4.4 Information security management system5 Leadership5.1 Leadership and commitment5.2 Policy5.3 Organizational roles, responsibilities and authorities6 Planning6.1 Actions to address risks and opportunities6.2 Information security objectives and planning to achieve them7 Support7.1 Resources7.2 Competence7.3 Awareness7.4 Communication7.5 Documented information8 Operation8.1 Operational planning and control8.2 Information security risk assessment8.3 Information security risk treatment9 Performance evaluation9.1 Monitoring, measurement, analysis and evaluation9.2 Internal audit9.3 Management review10 Improvement10.1 Nonconformity and corrective action10.2 Continual improvement Process owner: Approval by: This value is set automatically. 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Valid from: Valid until: Internal audit due: <noinclude> {{Installation |Belongs to=YourCompany |Account Manager=Schreiber,Horst |Contract Type=Subscription |Performance Level=Standard with WikiFarm and Development |Contract Start=2018/04/02 |Minimum Contract Duration=2 Years |has_Server Maintenance=no |First Installation=2018/04/02 |Last Update=2019/03/27 |Short Description=Production system: BlueSpice 3 pro Standard with WikiFarm with Development |Invoice Date=03.09. |Contract End=2020/09/02 |Cloud=no |QSystem=yes |URL=https://wiki.yourcompany.com |Operating System=Ubuntu 16.04 |BlueSpice Version=3.0.1 pro |MediaWiki Version=1.31.1 |Database=MariaDB |Server Internet Access=yes |Remote Access=VPN |php=7.0.30 |git=no |caching=OpCache }} </noinclude> ===History / Important Deployments=== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''Protocol by''' ||Horst Schreiber |- !'''First installation''' ||2017-04-02 |- !'''Update to current codebase 3.0.0''' ||2018-11-26 |- !'''Update to 3.0.1''' ||2019-03-27 |- !'''Update''' | |} <br> ===Access=== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''Remote Access''' |VPN -> SSH |- !'''ID''' |a_exNNNNN |- !'''Username for SSH''' |ICA\a_exNNNNN |} <br> ===Installed programs (applications)=== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''URL''' ||https://wiki.yourcompany.com |- !'''Domains''' | *wiki.yourcompany.com *wikidocs.yourcompany.com |- !'''Server name''' |rz14.yourcompany.local |- !'''Operating System''' ||Ubuntu 16.04. |- !'''BlueSpice Version''' |3.0.1 per WikiFarm |- !'''MediaWiki Version''' |1.31.1 |- !'''Deployment package''' |Docker |- !'''Path to Docker files''' |/data/bluespice/bluespice |- !'''Authentication''' ||SAML.php |- !'''Notes''' ||Group assignment to instances in '''099-AdditionalPermissions.php''' |} <br> ===Please note for updates=== Since it is currently not possible to set the permissions properly, the '''delete''' permission has been withdrawn from the '''editor''' DefaultSettings.php. <br> ===Docker=== ====Starting Docker==== <syntaxhighlight lang="bash"> docker run -d -v /data/bluespice/certificates:/etc/apache2/ssl -v /data/bluespice/bluespice/099-AdditionalPermissions.php:/var/www/bluespice/w/settings.d/099- AdditionalPermissions.php -v /data/bluespice/database:/var/lib/mysql -v /data/bluespice/elasticsearch:/var/lib/elasticsearch -v /data/bluespice/bluespice:/opt/bluespice-docker -v /data/bluespice/backup:/backup -v /data/backups-mediawiki:/import -e "TZ=Europe/musterfirma" -lCE -t -p 80:80 -p 443:443 -p 8000:8000 -p 8001:8001 1d85e6a800e9 </syntaxhighlight> ====Docker IP==== <syntaxhighlight lang="bash"> cat /etc/doc ker/daemon.json { "bip": "172.19.10.1/24", "fixed-cidr": "172.19.10.1/24" } </syntaxhighlight> <br> ===Backup / Cronjobs=== ====Cronjobs==== {| class="contenttable-blue" width="100%" ! style="width: 300px;" |'''runJobs''' |daily |} ====Backup==== {| class="contenttable-blue" width="100%" ! style="width: 300px;" |'''BackupDatabases''' |daily |} <br> ===Services=== ====Database==== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''Programm''' ||MariaDB |- !'''Version''' ||10.1.37 |} ====PHP==== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''Version''' ||7.0.30 |} ====Jetty==== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''Version''' ||9 |} ====Caching==== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''opcache''' ||<bs:checklist value="Yes" type="list" list="Template:Checklist-YesNo" /> |- ||'''memcached''' ||<bs:checklist value="No" type="list" list="Template:Checklist-YesNo" /> |} ====Webserver==== {| class="contenttable-blue" width="100%" |- ! style="width: 300px;" |'''Programm''' ||Apache |- ||'''Version''' ||2.4.18 |} Save page Cancel