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{{IMS Document control | {{IMS Document control | ||
|documentType=Process description | |||
|processType=Core process | |||
|documentNumber=WI-S-01 | |documentNumber=WI-S-01 | ||
|roles=Sales Agent | |roles=Sales Agent | ||
|scope=Sales | |scope=Sales | ||
|validFrom=2021-12-01 | |||
|auditDue=2022-07-06 | |||
|standardSpecification=ISO 9001:2015 | |standardSpecification=ISO 9001:2015 | ||
|ISO9001=5.3 Organizational roles, responsibilities and authorities | |ISO9001=5.3 Organizational roles, responsibilities and authorities | ||
}} | }} | ||
== Purpose / Goals == | == Purpose / Goals == | ||
Revision as of 08:06, 2 May 2025
Document control
| Document type: | Core process |
|---|---|
| Document number: | WI-S-01 |
| Process owner: | |
| Scope: | Sales |
| Affected roles: | Sales Agent |
| Work instructions: |
| Valid: | 12/01/2021 to 05/03/2026 ◉ |
|---|---|
| Standards: | None |
| Audit date: | |
| Approval: | WikiSysop (05/02/2025) - Version: 8 |
| Page status: | Approved |
Purpose / Goals
An offer is made at the request of the customer. The quality and content of the offer are of great importance here. The aim of these work instructions is to create an offer that leads to a signed contract and takes into account the interests of the customer and our company.
Assigned process
Work instruction
| Responsible | Step | Procedure | Needed tools |
|---|---|---|---|
| Sales agent | Document requirements in Odoo | FileCheck and evaluate the documented requirements in Odoo | systems, checklists,
physical tools |
| Generate an offer | FileComplete the template "Offer" | Odoo | |
| Sales manager | Check the offer | FileDescription of the service
FileTerms and conditions FileOptions FilePrices and additional costs (net and gross values) FilePayment conditions FileDiscounts FileValidity period of the offer |
Odoo |
| Sales agent | Send offer via email | Odoo | |
| Rework the offer after feedback from client | Odoo, Email |
