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|heading=[[Regensburg|Encyclopedic article]] | |heading=[[Regensburg|Encyclopedic article]] | ||
|content=<div class="screenshot">[[File:screenshot enyclopedic article.png{{!}}450x450px{{!}}link=Regensburg{{!}}alternativtext=Screenshot encyklopedic article]]</div> | |content=<div class="screenshot">[[File:screenshot enyclopedic article.png{{!}}450x450px{{!}}link=Regensburg{{!}}alternativtext=Screenshot encyklopedic article]]</div> | ||
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|heading=[[Coffeemaker|Operating instructions]] | |||
|content=<div class="screenshot">[[File:screenshot enyclopedic article.png{{!}}450x450px{{!}}link=Coffeemaker{{!}}alternativtext=Screenshot of Coffeemaker page]]</div> | |||
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|heading=[[Maxi letter|Product description]] | |||
|content=<div class="screenshot">[[File:screenshot maxi letter page.png{{!}}450x450px{{!}}link=Maxi letter{{!}}alternativtext=Screenshot of the Maxi letter page]]</div> | |||
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|heading=[[Event|Page template "Event"]] | |||
|content=<div class="screenshot">[[File:screenshot event page.png{{!}}450x450px{{!}}link=Event{{!}}alternativtext=Screenshot of the Event page]]</div> | |||
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|heading=[[Policy|Page template "Policy"]] | |||
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|heading=[[Onboarding|Onboarding checklist (form)]] | |||
|content=<div class="screenshot">[[File:screenshot onboarding page.png{{!}}450x450px{{!}}link=Event{{!}}alternativtext=Screenshot of the Onboarding page]]</div> | |||
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Revision as of 13:23, 31 January 2023
A knowledge base is a place where knowledge of a company, a department or a team can be collected centrally. This is where employees gather their team and department knowledge and companies use it to provide an online helpdesk to answer frequently asked questions (FAQs) and share best practices.
Last but not least, you'll find information about products, services, events, organizations, locations and partnerships.
Wikis as Knowledge Base
Wikipedia and its sister projects are certainly the most popular knowledge bases. Wikis are created to easily and collaboratively dynamically supplement or update knowledge. Different contributions are quickly linked to each other. As time goes by, wikis become more and more valuable as the connections become richer and more complex.
Wikis and especially the wikipedia software MediaWiki is designed in such a way that knowledge can be merged and individual wikis can be combined.
