Last edited 9 months ago
by Paul Arnoux

Knowledge Base: Difference between revisions

No edit summary
Tag: 2017 source edit
No edit summary
Tag: 2017 source edit
Line 27: Line 27:
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Employees Query|Employees query]]
|heading=[[Employees Query|Employees query]]
|content=<div class="screenshot">[[File:employees query.png{{!}}600x600px{{!}}link=Employees Query{{!}}alternativtext=Screenshot employee directory]]</div>
|content=<div class="screenshot">[[File:employees query.png{{!}}600x600px{{!}}link=Employees Query{{!}}alt=Screenshot employee directory]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
Line 36: Line 36:
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Calendar]]
|heading=[[Calendar]]
|content=<div class="screenshot">[[File:calendar.png{{!}}520x520px{{!}}link=Calendar{{!}}alternativtext=Screenshot calendar with dates]]</div>
|content=<div class="screenshot">[[File:calendar.png{{!}}520x520px{{!}}link=Calendar{{!}}alt=Screenshot calendar with dates]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Regensburg|Encyclopedic article]]
|heading=[[Regensburg|Encyclopedic article]]
|content=<div class="screenshot">[[File:screenshot enyclopedic article.png{{!}}450x450px{{!}}link=Regensburg{{!}}alternativtext=Screenshot encyklopedic article]]</div>
|content=<div class="screenshot">[[File:screenshot enyclopedic article.png{{!}}450x450px{{!}}link=Regensburg{{!}}alt=Screenshot encyklopedic article]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Coffeemaker|Operating instructions]]
|heading=[[Coffeemaker|Operating instructions]]
|content=<div class="screenshot">[[File:screenshot-coffeemaker page.png{{!}}450x450px{{!}}link=Coffeemaker{{!}}alternativtext=Screenshot of Coffeemaker page]]</div>
|content=<div class="screenshot">[[File:screenshot-coffeemaker page.png{{!}}450x450px{{!}}link=Coffeemaker{{!}}alt=Screenshot of Coffeemaker page]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Maxi letter|Product description]]
|heading=[[Maxi letter|Product description]]
|content=<div class="screenshot">[[File:screenshot maxi letter page.png{{!}}450x450px{{!}}link=Maxi letter{{!}}alternativtext=Screenshot of the Maxi letter page]]</div>
|content=<div class="screenshot">[[File:screenshot maxi letter page.png{{!}}450x450px{{!}}link=Maxi letter{{!}}alt=Screenshot of the Maxi letter page]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Event|Page template "Event"]]
|heading=[[Event|Page template "Event"]]
|content=<div class="screenshot">[[File:screenshot event page.png{{!}}450x450px{{!}}link=Event{{!}}alternativtext=Screenshot of the Event page]]</div>
|content=<div class="screenshot">[[File:screenshot event page.png{{!}}450x450px{{!}}link=Event{{!}}alt=Screenshot of the Event page]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Policy|Page template "Policy"]]
|heading=[[Policy|Page template "Policy"]]
|content=<div class="screenshot">[[File:screenshot-policy.png{{!}}450x450px{{!}}link=Event{{!}}alternativtext=Screenshot of the Event page]]</div>
|content=<div class="screenshot">[[File:screenshot-policy.png{{!}}450x450px{{!}}link=Event{{!}}alt=Screenshot of the Event page]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}
{{Portal flex/Box
{{Portal flex/Box
|heading=[[Onboarding|Onboarding checklist (form)]]
|heading=[[Onboarding|Onboarding checklist (form)]]
|content=<div class="screenshot">[[File:screenshot-onboarding-en.png{{!}}450x450px{{!}}link=Event{{!}}alternativtext=Screenshot of the Onboarding page]]</div>
|content=<div class="screenshot">[[File:screenshot-onboarding-en.png{{!}}450x450px{{!}}link=Event{{!}}alt=Screenshot of the Onboarding page]]</div>
|hdstatus=Nein
|hdstatus=Nein
}}
}}

Revision as of 16:11, 31 January 2023

Knowledge Base Graphic EN.png

A knowledge base is a place where knowledge of a company, a department or a team can be collected centrally. This is where employees gather their team and department knowledge and companies use it to provide an online helpdesk to answer frequently asked questions (FAQs) and share best practices.

Last but not least, you'll find information about products, services, events, organizations, locations and partnerships.

Wikis as Knowledge Base

Wikipedia and its sister projects are certainly the most popular knowledge bases. Wikis are created to easily and collaboratively dynamically supplement or update knowledge. Different contributions are quickly linked to each other. As time goes by, wikis become more and more valuable as the connections become richer and more complex.

Wikis and especially the wikipedia software MediaWiki is designed in such a way that knowledge can be merged and individual wikis can be combined.

Example pages