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EHB:Introduction and EHB:Alerting and escalation: Difference between pages

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<bookshelf src="Book:Emergency Manual" />
== Detection and reporting ==
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The initial assessment of a damaging event takes place in the reporting offices. The reporting offices can use the following key questions to assess whether the event has emergency or crisis potential. If the damage event is classified as a potential emergency or crisis, the central decision-making body must be alerted. If the reporting office classifies the event as a disruption, which could develop into an emergency or a crisis, the central decision-making body should be informed and the disruption should be monitored.
== Goal ==
This document with its sub-documents covers all aspects of emergency management and can also be used for crisis management (without recourse to further emergency plans. See also definition of emergency / crisis).
 
The emergency manual is intended to enable those responsible at the <Institution> to achieve an orderly emergency operation and enable the return to normal operation. All regulations relating to emergency operation in the organizational units are regulated in the additional documents on business continuity and restart / restoration.
 
== Scope ==
The specifications of the emergency manual include all locations, organizational units and business processes in accordance with the scope of the BCMS and are binding for all role owners of the BCM-BAO.
 
== Definitions ==
 
=== Disruption ===
A disruption is a situation in which processes or resources are not available as intended. Malfunctions are usually rectified during normal operation by the general organizational structure of the institution. For this purpose, existing processes for troubleshooting or incident management are used.
 
=== Emergency ===
Emergencies are business interruptions that affect at least one time-critical business process that cannot be restored in normal operation within the maximum tolerable downtime. In contrast to disruptions, a BAO is required to deal with emergencies. In contrast to the crisis, there are suitable plans for coping with this or existing plans can be adapted. Emergencies can also arise before the damaging event leads to an interruption in business operations. The risk that business operations will be interrupted by the damaging event is sufficient.
 
=== Crisis ===
A crisis is a damaging event that has a massive negative effect on the organization and the effects of which on the organization cannot be dealt with in normal operation. In contrast to an emergency, however, there are no specific emergency plans to cope with a crisis, existing emergency plans cannot be adapted, or only to a limited extent, or simply do not work. Within the institution, the crisis is being overcome through the measures taken by the BAO.
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Revision as of 13:03, 7 December 2021

Detection and reporting

The initial assessment of a damaging event takes place in the reporting offices. The reporting offices can use the following key questions to assess whether the event has emergency or crisis potential. If the damage event is classified as a potential emergency or crisis, the central decision-making body must be alerted. If the reporting office classifies the event as a disruption, which could develop into an emergency or a crisis, the central decision-making body should be informed and the disruption should be monitored.

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