Last edited one month ago
by Paul Arnoux

Knowledge Base: Difference between revisions

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Tag: 2017 source edit
No edit summary
Tag: 2017 source edit
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{{Portal flex/Box
{{Portal flex/Box
|heading=[[Employees Query|Employees query]]
|heading=[[Employees Query|Employees query]]
|content=<div class="screenshot">[[File:employees query.png{{!}}600x600px{{!}}link=Employees Query{{!}}alternativtext=Screenshot employee directory]]</div>
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|hdstatus=Nein
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{{Portal flex/Box
{{Portal flex/Box
|heading=[[Calendar]]
|heading=[[Calendar]]
|content=<div class="screenshot">[[File:calendar.png{{!}}520x520px{{!}}link=Calendar{{!}}alternativtext=Screenshot calendar with dates]]</div>
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|heading=[[Maxi letter|Product description]]
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|heading=[[Event|Page template "Event"]]
|heading=[[Event|Page template "Event"]]
|content=<div class="screenshot">[[File:screenshot event page.png{{!}}450x450px{{!}}link=Event{{!}}alternativtext=Screenshot of the Event page]]</div>
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|heading=[[Onboarding|Onboarding checklist (form)]]
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Revision as of 16:11, 31 January 2023

Knowledge Base Graphic EN.png

A knowledge base is a place where knowledge of a company, a department or a team can be collected centrally. This is where employees gather their team and department knowledge and companies use it to provide an online helpdesk to answer frequently asked questions (FAQs) and share best practices.

Last but not least, you'll find information about products, services, events, organizations, locations and partnerships.

Wikis as Knowledge Base

Wikipedia and its sister projects are certainly the most popular knowledge bases. Wikis are created to easily and collaboratively dynamically supplement or update knowledge. Different contributions are quickly linked to each other. As time goes by, wikis become more and more valuable as the connections become richer and more complex.

Wikis and especially the wikipedia software MediaWiki is designed in such a way that knowledge can be merged and individual wikis can be combined.

Example pages

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Discussions